Tax Rate Does Not Exist

Module: Payables

Oracle Version: Oracle R12

Error Message:

“Payables could not calculate tax due to: The System cannot find tax status information for tax regime AU GST, tax &TAX_CODE and tax status AU GST IMPORT. Please contact your tax manager.”

Cause of Issue:

This issue is caused when the tax rate or status no longer exists and the tax rules are trying to return the missing value. A Tax rate may have been deleted through the front end before the tax rule was end dated or a tax status may have been deleted from the tables without correcting the tax rules.


Contact Innovate Tax Support Team as this is likely to be an issue with set up and experienced knowledge is needed to resolve this.




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