Tax Rate Does Not Exist

Module: Payables

Oracle Version: Oracle R12

Error Message:

“Payables could not calculate tax due to: The System cannot find tax status information for tax regime AU GST, tax &TAX_CODE and tax status AU GST IMPORT. Please contact your tax manager.”

Cause of Issue:

This issue is caused when the tax rate or status no longer exists and the tax rules are trying to return the missing value. A Tax rate may have been deleted through the front end before the tax rule was end dated or a tax status may have been deleted from the tables without correcting the tax rules.

Solution:

Contact Innovate Tax Support Team as this is likely to be an issue with set up and experienced knowledge is needed to resolve this.

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